Factory-direct after-sales support
Real support starts with the people who make your bike. Your request goes directly to our factory team, with fewer handoffs and a faster path to a solution.
TOCOWAY · Factory direct
04stages in our route
Fewer handoffs. Faster response. Factory accountability. The people who build your bike handle your request, with parts supplied by air freight or from the nearest warehouse.
Through a reseller
10stages in this route
Every handoff is another point where support can stall. Hard-to-reach customer service can stop a request before it starts. Repeated transfers can leave you chasing updates, or leave a request unresolved.
A direct connection to the team behind your bike.
Product knowledge, diagnosis and replacement-part support at the source.
Air freight or nearby stock keeps parts moving directly to you.
Your bike. Our factory.
One direct connection.
The people who build your bike
In-house design. Real production. Factory-direct support.
From the first component to the help you need after delivery.
Development models shown. Production details may vary. Tap an image to enlarge.
Real people. Real equipment. The factory behind your TC7.
Explore our production floor. Select a photo to view it in full.
Power, wheel size, geometry and ground clearance work together to create the TC7 riding platform.
With 6500W peak power, 2600W rated power and 260Nm of torque, the mid-drive motor delivers strong acceleration and a balanced off-road riding feel.
Real testing. Clear expectations.
Our rider-seated factory roller test recorded 54.3 MPH. The TC7 has an advertised top speed of up to 50 MPH.
Different conditions produce different results. We share both figures so you can see how the TC7 is tested and understand its advertised top speed.
The video shows a factory roller test, not a road-speed test. A roller-test reading is not equivalent to road speed. Actual riding speed varies with rider weight, terrain, battery charge and conditions.
With a range of up to 60 MILES, the removable battery gives riders more flexibility when it is time to charge, store or prepare for the next ride.
Full-size wheel proportions and generous ground clearance give the TC7 the stance and clearance needed when the surface stops being smooth.
Suspension is not just about travel. It is about keeping the bike composed as terrain, load and rider input continuously change.
Front and rear hydraulic disc brakes provide predictable braking input and more confidence when speed and terrain change.
Rider triangle, seat height, wheelbase and overall geometry are designed around a more natural full-size riding position.
Essential ride information stays visible without turning the cockpit into unnecessary clutter.
Integrated LED lighting adds useful visibility without changing the TC7's off-road-focused purpose.
A long saddle and wide off-road foot pegs give riders more room to move, brace and stay connected to the bike.
Packed to protect the bike and key components throughout transportation, with final assembly required before your first ride.
Factory checked, U.S. fulfillment, secure payment and real support after your TC7 arrives.
Every TC7 goes through inspection and protective packing before fulfillment.
Pay through familiar checkout options with straightforward purchase terms.
The questions riders ask most before choosing the TC7.
